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Serialization of medicines - our services

We offer consulting and IT services related to drug serialization, helping to find and implement the best solutions. We support our customers throughout the whole serialization process or at its individual stages:

Registrations

Registrations

We help our customers with registering the company and products in NMVO(s) and EMVO, gain access to national systems, and actively support drug verification from the IT perspective.

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IT system implementation

IT system implementation

We offer a range of services related to the implementation of information systems for drug serialization; starting from the system selection support, through implementation at all levels (L1-5), as well as integration with external systems.

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System administration

System administration

We manage the administration of serialization systems, user access, Master Data (MD), as well as reports and verification alerts.

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System validations and re-validations

System validations and re-validations

We carry out validation of systems for serialization, as well as continuous revalidation necessary during system changes or updates. All in accordance with GMP practice. We support customers with client and institutional audits.

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Customer Support/ Helpdesk

Customer Support/ Helpdesk

We offer customer support in the form of Tier 1 helpdesk. We agree on hours, languages and scope of support directly with customers. We also offer this service to customers for whom we have not implemented the serialization systems.

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Serialization management in drug supply chains

Serialization management in drug supply chains

We can communicate on behalf of our customers with their contractors, trade partners, national organizations. We support our customers not only with deep industry expertise, but also language skills.

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Our partners:

JRC Consulting partner tracelink
jrc consulting partner vimachem logo
We are hAppy to help

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